Chat not ending has returned


#1

Michelle,

The issue with the chat not redirecting us to the ending page has returned (see image) does this happen every time that we change a chat’s script?


#2

Michelle,

Still experiencing this issue. Tried following the instructions from your documents but it does not appearing to be working.

Can you please assist?


#3

Harry,
As Wenxi mentioned in his reply, you want to keep the last message in the template - you can modify the text but do NOT delete the message. If you delete the message, you also delete the function (end-interview). And the interview will not end.


#4

For the following chat: https://juji.io/rep1/engagement/7/design

I tried opening the topic editor of the last message (it was a remark) to insert the (end-interview) function but nothing appeared. I also tried inputting the (end-interview) function in the chat’s IDE configuration, this also did not work. It would be helpful if the documents had step-by-step instructions on how to input these functions.