Anna,
To override the automatic/default system responses, here is what you can do now.
Consider the following example:
Juji: How are you doing today?
User: I am very busy.
Juji: thank you for sharing.
In this example, “thank you for sharing” is a default chatbot response. If you don’t like this response and want to change it, you can do the following:
- Click on the topic you just added. In this example “How are you doing today?”
- Click on the “…” menu item on the upper left corner, and select “Customize topic”
- A window will pop up, in this window, you can add the following rule(s) to override the default response
[(similarity-exceeds-threshold [“I am very busy”] 0.8)]
[“It’s great to be busy since you have things to do.”]
The rule above basically says if a user says something similar to the input indicated, the chatbot will respond “It’s great to be busy…”, which replaces the default/automatic response.
Alternatively, you could use the following rule, which means as long as the word “busy” appears in a user’s input, the rule will fire.
[busy]
[“It’s great to be busy since you have things to do.”]
Check out the document on writing more rules: https://docs.juji.io/concept/#rule
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After you enter the rules you want, make sure you save it by clicking the “save” on the upper right corner of selected segment.
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You can now preview the modified chatbot.
Hope this helps!
Michelle
